UK Trades
Practical systems for trades that depend on the phone.
In most trade businesses the enquiry pipeline is one thing: the phone.
Managed AI Reception from £500 setup + £149/month — the reception product specifically
The problem
It answers the calls you miss.
Nobody misses calls out of carelessness. They are missed because the work that pays is happening at the same time — and voicemail is not a system, it is a hope.
On the tools
The phone rings mid-job. Answering properly means stopping; not answering means the caller rings the next name on the list.
Out of hours
Evening and weekend calls are often the urgent ones — the ones people pay a premium for and will not wait on.
Overflow
Two calls at once. One gets answered. The other is a coin toss.
What we set up
Start with the phone.
For a trade business the phone is the pipeline, which is why managed AI reception is almost always the first system worth building here — and it is the one we have productised.
Managed AI Reception
Answers the overflow and out-of-hours calls in your business's name, covers the services, hours and area you agree in advance, captures what the job is and how urgent it is, and sends the details to your team.
- Your services, coverage area and hours built in
- Urgency and job detail captured, not just a name
- Tested by you before any call is forwarded
- Your existing number stays yours
From £500 setup + £149/month for the reception product, fully managed.
Beyond the phone
An audit looks wider than calls — how enquiries are captured and routed, what happens to follow-up, which repetitive admin recurs, and what the software you already pay for could be doing. Where the enquiry journey itself is the weak link, a website can be scoped as supporting infrastructure alongside it.
AI Opportunity Audit and Roadmap →Before you buy an audit
A paid audit is not mandatory here. If you already know the missed calls are the problem, go straight to the receptionist and keep the audit fee. The audit is for when something is clearly costing you and the cause is not obvious.
Hear it
Call it and hear for yourself.
It is a working ALF receptionist, not a recording. Ask it something awkward.
Related
- Conditional call forwarding, explainedThe free network setting that decides which calls reach the receptionist.
- What an AI receptionist can and cannot handleIncluding the calls it should pass straight to a person.
- Managed AI ReceptionFull scope, what is included, and what is confirmed in the proposal.
- PricingHow the audit, the implementation and the running of it are priced separately.
Start here
Fix the phone first. Everything else is downstream.
Fifteen minutes to work out whether overflow, out-of-hours or both is where the money is going.